ThongLo Privacy Policy

Effective Date: January 22, 2026

Introduction

ThongLo (hereinafter referred to as "the Website" or "we") highly values the privacy and personal information of its users. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights when using the Website.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: such as your name, email address, contact information, and shipping address, used for account registration, order processing, and customer service.
  • Account Information: including username, password, and other account-related information.
  • Payment Information: payment methods and transaction records, used to process orders and refunds.
  • Website Usage Data: visit times, visited pages, click activity, IP address, browser type, and other data to improve website experience and analyze user behavior.
  • Cookies and Tracking Technologies: used for personalized content, advertising optimization, and website performance analysis.

    • 2. Purpose of Information Use

    The information we collect is primarily used to:

  • Provide, maintain, and optimize the Website and its services
  • Process orders and payments
  • Provide customer support
  • Analyze website usage to improve products and services
  • Send marketing communications (only with user consent)
  • Comply with legal obligations and regulatory requirements

    • 3. Sharing and Disclosure of Information

    We do not sell your personal information to third parties. We may share information in the following circumstances:

  • With service providers to fulfill orders or provide services
  • When required by law or governmental authorities
  • In the event of a merger, acquisition, or transfer of assets, to the extent necessary

    • 4. Information Storage and Security

    We implement reasonable technical and administrative measures to protect your information, including:

  • Data encryption
  • Secure server storage
  • Access control measures

    • However, no method of transmission over the internet or electronic storage is completely secure. Users should be aware of potential risks.

    5. User Rights

    You have the right to:

  • Access, modify, or delete your personal information
  • Choose whether to receive marketing communications
  • Withdraw consent (to the extent permitted by law)

    • To exercise these rights, please contact us using the information provided on the Website.

    6. Children's Privacy

    The Website is not intended for children under 13 years old. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

    7. Third-Party Links

    The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those sites.

    8. Policy Updates

    This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised “Effective Date.” Please review this page periodically to stay informed of any changes.

    9. Contact Information

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Email: Thonglo@qq.com

    If you have any questions regarding our Privacy Policy, please contact our support team.

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